3D Systems Pro Toolset and Octopus

With the launch of their new professional grade SLS and SLA machinery, 3D Systems engaged The Artificial to redesign their existing on-machine interfaces to be touch compatible. The two printers, despite employing different printing techniques and processes, were an opportunity for 3D Systems to align their digital interfaces under a single cohesive design language.

notes from interviews with stakeholders and experts
interface design
icons that could be used across interfaces
extending the design to a range of products

We needed to transition professional users to touch interfaces.

Machine operators spend hours every day with these interfaces, the data they view is complex, and the controls are numerous to offer precise control. In addition to the complexity of the general interaction, the design also had to accomodate many procedural dependencies and safety restrictions. For these products, there were no edge cases, and the least likely scenerarios had to be given as much attention as the most common.

We created components that could live across multiple products and interfaces.

We created a series of cards and tiles to hold the various visualizations and controls—a single system that could expand and reorganize depending on the type of machine and use scenario. Through this process, we worked closely with machine operators and developers to ensure no functionality was forgotten and that the nuances of each machine were appropriately captured.

To ensure consistency for future products future, rules and decisions were documented.

Having tested the design with two different products, we could confidently propose solutions to be carried forward to other professional- and production-grade 3D printing machines. Along with documenting solutions for controls and UI patterns, we also captured rules for visualizing 3D objects on screen.

Team

two designers, creative director, technology director

Role

designer / creative director

Years

2014-2015