Envisioning a platform for baby's most important moments
Philips AVENT was developing a connected parenting platform complete with products and service. We helped create the central experience of that platform.
We worked across stakeholders to define a strategy.
Philips wanted to create a scientific yet emotional experience to guide parents through their babies' development. We started by working closely with the internal team to define their product, balancing the needs of business stakeholders with the desires of users, all within the constraints of a tight development schedule.
We designed one interface to suit many desires.
Targeting mothers and fathers of different parenting styles rendered an often conflicted set of requirements. One of the most difficult challenges was designing a multi-faceted app that was easily navigable despite complex relationships between qualitative data, quantitative data, and advice content.
We conveyed trust and precision through the UI.
We created a design language that would appropriately show the feeling of baby, while maintaining the professional look of Philips AVENT. The UI conveys trust and precision without being overly technical, and employs user uploaded content to add an emotional layer. Feeling that the UI still needed more delight, we created a handful of novel animations to bring more personality to the experience.
We created documentation to bring consistency to a team in flux.
The project team doubled in size several times throughout the duration of the project, with many people coming and going (some because they were having babies of their own). To minimize the risk of losing the details, we adjusted our process to include lightweight yet comprehensive documentation of screens, flows, and animations. Ultimately, we handed everything over to the in-house team so that they could own the future of the uGrow app.
Shannon E. Thomas, Hans Gerwitz, Carol Liao